Following the announcement on 4th January that England will be entering another national lockdown, we have unfortunately had to take the decision to cancel all reservations due to arrive up until Monday 15th February 2021.

In line with government guidance, we will continue to offer accommodation if acceptable proof can be provided that the cutover is travelling for work or under another of the legally acceptable exemptions, as outlined by the government. Please note that you will need to contact our reservations team on 01208 831 808 or via prior to making your reservation, to ensure we are able to accommodate you. These restrictions will continue until at least 15th February 2021, after which we will further review our procedures in line with government guidance.

If you currently have a reservation booked with us and are due to check in before 15th February 2021, our team will be in touch shortly to advise of your options.

Thank you for your ongoing support and understanding and we look forward to welcoming you back to Waterside as soon as possible.

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